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Why Choose Vivid Pet Supplies?
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FREE
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on all orders over $49
Flat rate only 4.49
Lowest
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We will match any competitor,
even their sale prices.
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Price
MATCH
on livestock orders
between $150-225
outside CA
REWARDS
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on livestock orders
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19.99
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between $150-225
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34.99
FLAT RATE
on livestock orders
between $150-225
outside CA
Free Shipping or $4.49 Flat Rate
After we receive your livestock order, we will CALL within 1-4 business days to let you set the shipping date. (Pre-order items may take up to ten business days.) This way you know when to expect your shipment, and we know your order will be delivered when you are available to sign for it.
How will I receive my tracking number(s)?
After your order is shipped you will receive an email with the Fed Ex tracking number for your shipment. You can enter your tracking number at www.fedex.com to track your order.
Why are livestock orders not shipped immediately?
We take the time necessary to be sure that all livestock are fully acclimated, healthy, and eating well in our holding facility before shipping. We get a lot of orders but will only ship a maximum amount of live order boxes a day to ensure quality. Additionally, we will only ship livestock that meet our high-quality criteria.
- Most in-stock livestock orders are ready to be shipped with your permission within 2 business days of the order date.
- Livestock marked PRE-ORDER are shipped within 14 days of the order date. We will keep you informed.
- Most live rock/sand orders are shipped within 2 business days of the order date.
- Most drygood & aquarium supply orders are shipped within 2 business days of the order date.
Low Price Guarantee + Rewards
After we receive your livestock order, we will CALL within 1-4 business days to let you set the shipping date. (Pre-order items may take up to ten business days.) This way you know when to expect your shipment, and we know your order will be delivered when you are available to sign for it.
How will I receive my tracking number(s)?
After your order is shipped you will receive an email with the Fed Ex tracking number for your shipment. You can enter your tracking number at www.fedex.com to track your order.
Why are livestock orders not shipped immediately?
We take the time necessary to be sure that all livestock are fully acclimated, healthy, and eating well in our holding facility before shipping. We get a lot of orders but will only ship a maximum amount of live order boxes a day to ensure quality. Additionally, we will only ship livestock that meet our high-quality criteria.
- Most in-stock livestock orders are ready to be shipped with your permission within 2 business days of the order date.
- Livestock marked PRE-ORDER are shipped within 14 days of the order date. We will keep you informed.
- Most live rock/sand orders are shipped within 2 business days of the order date.
- Most drygood & aquarium supply orders are shipped within 2 business days of the order date.
COMPETITOR PRICE MATCHING
- Quarantine.
- Be careful when housing fish of the same size, shape, and/or colors together, especially if they are from the same genus.
- Some fish are okay to pair or school if we explicitly state it under our individual fish descriptions. Read fish descriptions carefully as some fish such as clowns must be added at the same time.
- Mix angels from different regions. For example, an angel from the Red Sea can usually be kept with an angel from the Indo-Pacific.
- Add more aggressive fish last. Allow peaceful fish to set territories first.
- Any time you are concerned two fish may fight, add them at the same time so they can establish separate territories. If you add one first and then the other, the whole tank becomes the first fish's territory - not good.
- When adding more than one fish, add one pair or add in odd numbers. (2, 3, 5, etc. - Not 4, 6, 8, etc.)